BUSINESS ENGLISH FOR SECRETARIES

BUSINESS ENGLISH FOR SECRETARIES

ONLINE  Σεμινάριο – Τμήμα Ξενόγλωσσων Προγραμμάτων

Δευτέρα 14, Τετάρτη 16, Παρασκευή 18, Δευτέρα 21 και Τετάρτη 23 Μαρτίου 2022,  Ωρες 12:00-15:00

BUSINESS ENGLISH FOR SECRETARIES

 

ΣΕ ΠΟΙΟΥΣ ΑΠΕΥΘΥΝΕΤΑΙ
Το σεμινάριο απευθύνεται σε Γραμματείς και όλα τα Διοικητικά στελέχη που επιθυμούν να βελτιώσουν άμεσα τις επικοινωνιακές τους ικανότητες στην αγγλική γλώσσα.

ΕΙΣΗΓΗΤΡΙΑ
Καθηγήτρια Αγγλικής Φιλολογίας. Πιστοποιημένη εκπαιδεύτρια ενηλίκων με πολυετή διδακτική εμπειρία.

ΘΕΜΑΤΟΛΟΓΙΑ

  • Unit 1: Overview of a secretarial job..

Roles of a secretary 2. Secretarial duties 3. Vocabulary and expressions used on the job Objectives After completing this unit, students should be able to: 1. Realise the role of a secretary 2. Have an insight in secretarial duties 3. Apply knowledge of the secretarial job to their real life Activities 1. Lecture 2. Pair work 3. Group work 4. Role play Teaching materials 1. Instructional materials 2. Worksheets 3. Job advertisement and articles from the internet.

  • Unit 2: Welcoming visitors..

Course content 1. Meet and greet visitors 2. Small talk 3. Cultural differences Objectives After completing this unit, students should be able to: 1. Greet and welcome visitors in business situations 2. Conduct small talk while receiving visitors 3. Be aware of cross-cultural differences when interacting with people from different cultures

  • Unit 3: Arranging business trips…

Course content 1. Flight reservations 2. Hotel reservations 3. Travel itinerary 4. Money currencies Objectives After completing this unit, students should be able to: 1. use appropriate phrases to make a reservation for hotels and air tickets. 2. write a business travel itinerary 3. recognize money currencies used in other countries

  • Unit 4: Answering the phone

Course content 1. Answering the telephone 2. Taking messages 3. Telephone manners Objectives After completing this unit, students should be able to: 1. answer the telephone and deal with callers effectively. 2. use polite and proper telephone phrases 3. recognize and use telephone etiquette.

  • Unit 5: Making telephone calls
  1. Making a good telephone call 2. Making a telephone call overseas 3. Telephone etiquette Objectives After completing this unit, students should be able to: 1. make an effective telephone call 2. deliver good telephone manners 3. recognize key vocabulary and expressions used on the telephone.
  • Unit 6: Dealing with appointments…

Course content 1. Memo format 2. Memo expressions 3. Memo samples Objectives After completing this unit, students should be able to: 1. Recognize the business memo format. 2. Use polite phrases and expressions for memo writing. 3. write effective memos

  • Unit 7: Handling emails
  1. Email format 2. Email language 3. Email etiquette Objectives After completing this unit, students should be able to: 1. write an effective email 2. recognise email etiquette 3. use appropriate terms and phrases when writing ema
  • Unit 8: Handling memos

Course content 1. Memo format 2. Memo expressions 3. Memo samples Objectives After completing this unit, students should be able to: 1. Recognize the business memo format. 2. Use polite phrases and expressions for memo writing. 3. write effective memos

ΕΠΙΚΟΙΝΩΝΗΣΤΕ ΜΑΖΙ ΜΑΣ
ΤΗΛΕΦΩΝΑ:
210-5200106, 211-0131884

E-MAIL:
euromark@oikonomotexniki.gr

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