PURPOSE:
The main purpose of the program is to understand why we , humans, come into conflict with each other, utilizing the theoretical basis that defines and interprets human behavior.
The seminar has been systematically designed , in order to understand the nature of conflicts, as a normal element of human relationships , identify the stages of conflict escalation, learn how to take preventive measures to equip ourselves with coping skills and to optimize our position against any collision.
TARGET AUDIENCE:
The seminar is addressed to all employees of a company. However, it is particularly addressed to executives of departments whose role requires mediation, diagnosis, resolution and the development of new experiences , that will be used in subsequent situations, such as Human Resources Departments.
PROGRAMME CONTENT
- The physiology of cognitive processes
- The process of focus and attention
- How we approach the concept of perception
- Conflict theories (from social psychology and a systemic approach)
- The conflict of projects, abilities and opinion
- The concept of influence
- The stages of conflict and understanding human behavior (basic emotions, critical thinking) Communication and active listening, as means of prevention and resolution
LECTURER
Dr Charikleia Manousaki
Business executive, consultant and trainer, distinguished for her effective organizational skills. Bachelor in Business Administration, with postgraduate degrees in MBA, Public Administration and Politics and Human Resource Management, while she has received training in almost all psychology and counseling approaches, from their official bodies in Greece.
Member of the Hellenic Chamber of Commerce, the Hellenic Academy of Marketing, the European Coaching and Mentoring Council, the Human Resources Management Association of Greece and the Hellenic Neuropsychology Societies of Greece.
Participants will receive the notes and the Certification of Attendance by e-mail.
Payment will be made by bank transfer or direct deposit to the account of ALPHA BANK: GR66 0140 1230 1230 0232 0001 247 or
PIRAEUS BANK: GR 24 0172 0500 0050 5003 0221 686, up to 3 days before the beginning of the seminar.
Cancellations are accepted without charge up to 5 days prior to the seminar.
Registration - Info
HANDLING CONFLICTS IN THE WORK ENVIRONMENT FOR THE BENEFIT OF CREATIVITY AND PRODUCTIVITY IN THE WORKPLACE 11/04/23 - 15/05/23Take a few seconds to fill the following information. One of our representatives will call you soon.